Effective Date: April 29th, 2025
Hope, Love, and Dream, Inc. ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website Hope, Love, and Dream, Inc. or communicate with us through other means, including SMS/text messaging.
By using our Site or providing your personal information, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
A. Personal Information
Full name
Mailing address
Email address
Phone number (including mobile number)
Payment information (for donations, if applicable)
Information you voluntarily provide through forms, applications, surveys, or communications with us
B. Non-Personal Information
IP address
Browser type and device information
Website usage data (pages visited, time spent, referring URL)
Cookies and similar tracking technologies (see Section 6)
We use the information collected to:
Provide, operate, and manage our services, programs, and communications
Process donations, transactions, or registrations
Send important updates, newsletters, service-related messages, and SMS/text alerts
Respond to inquiries or support requests
Improve our Site, services, and communications
Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
When you provide your mobile phone number and opt in to receive text messages from Hope, Love, and Dream, Inc., you acknowledge and consent to the following:
Consent to Receive Messages:
By opting in, you expressly consent to receive recurring SMS/text messages from Hope, Love, and Dream, Inc. about programs, updates, events, donation opportunities, and service information.
Message Frequency:
Message frequency may vary based on user interaction but generally ranges from an estimated frequency of 2–4 messages per month.
Opt-Out:
You may opt-out of receiving SMS/text messages at any time by replying STOP to any message. After opting out, you will no longer receive messages unless you re-consent.
Help:
If you need assistance or more information, you can reply HELP to any SMS/text message.
Data and Message Rates:
Message and data rates may apply, depending on your mobile carrier plan. Hope, Love, and Dream, Inc. is not responsible for any charges from your carrier.
No Third-Party Sharing:
Your mobile number and personal information will not be shared with third parties for their marketing purposes.
If you have any questions about SMS communications, please contact us using the information in Section 9 below.
We may share your information:
With Service Providers: Only with trusted service providers who assist us in delivering services (e.g., website hosting, payment processing, text messaging platforms). These providers are required to protect your information and only use it for contracted purposes.
To Comply with Laws: When required to comply with applicable law, legal process, or government request.
To Protect Our Rights: To investigate or prevent fraud, unlawful activities, or threats to our systems.
With Your Consent: When you give us specific permission to do so.
You have the right to:
Access, Correct, or Delete your personal information
Opt-Out of marketing emails by using the unsubscribe link
Opt-Out of SMS communications by replying STOP
Withdraw Consent for processing where applicable
Manage Cookies through your browser settings
We will honor your request in accordance with applicable laws and retention policies.
We use cookies and similar technologies to improve your browsing experience, understand website usage, and enhance services.
You may manage cookies through your browser settings. Some Site features may not work properly if you disable cookies.
Our Site may contain links to third-party websites.
We are not responsible for the privacy practices of third parties. Please review the privacy policies of third-party sites before providing any information.
We do not knowingly collect information from children under the age of 13 without verified parental consent.
If we learn we have collected personal information from a child without appropriate consent, we will delete it promptly.
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Hope, Love, and Dream, Inc.
1491 Polaris Parkway Suite 216, Columbus, Ohio 43240
740-201-2810
Info@HopeLoveDreamInc.org
https://www.hldinc.org/Contact
We may update this Privacy Policy periodically. Changes will become effective when posted.
If we make material changes, we will notify you via the Site or through other communication channels (such as email or SMS).
Please review this Privacy Policy regularly to stay informed.
Website privacy practices
SMS consent and compliance
No third-party marketing sharing
Message frequency, STOP/HELP, and carrier charges notice
Effective Date: April 29th, 2025
Thank you for choosing to stay connected with Hope, Love, and Dream, Inc. ("we," "us," "our").
These SMS Terms and Conditions ("Terms") govern your participation in receiving SMS/text message communications from us.
By providing your mobile phone number and opting in to receive messages, you agree to these Terms.
By opting in to receive text messages, you affirm that:
You provide express written consent to receive recurring SMS/text messages from Hope, Love, and Dream, Inc., including service updates, program information, event announcements, donation opportunities, and other communications related to our nonprofit activities.
You are the authorized user of the mobile phone number provided or have permission from the authorized user to receive messages at that number.
The number of messages you receive will vary based on your interaction with us.
Typical frequency is 2–4 messages per month, but could increase around events, campaigns, or urgent updates.
You will not be enrolled in any third-party marketing campaigns.
You may opt out of receiving SMS/text messages at any time by replying STOP to any message you receive from us.
After you send STOP, we may send you a single final confirmation message to confirm that you have been unsubscribed. No further messages will be sent unless you re-subscribe.
For help, reply HELP to any message or contact us directly at [Insert support email address or phone number].
Message and data rates may apply depending on your mobile service plan.
Hope, Love, and Dream, Inc. is not responsible for any charges from your wireless service provider.
We respect your privacy.
Your mobile number and personal information will not be sold, rented, or shared with third parties for their marketing purposes.
For full details on how we collect, use, and protect your information, please review our Privacy Policy above.
SMS services are available on major U.S. mobile carriers.
However, carrier participation may vary and Hope, Love, and Dream, Inc. is not liable for delayed or undelivered messages.
You must be at least 18 years old to participate or have the consent of a parent or guardian.
We may revise these Terms from time to time.
Updates will be posted on our website and, where appropriate, communicated through our text messaging service.
For additional questions or concerns about our SMS program or these Terms, you may contact us:
Hope, Love, and Dream, Inc.
1491 Polaris Parkway Suite 216, Columbus, Ohio 43240
740-201-2810
Info@HopeLoveDreamInc.org
https://www.hldinc.org/Contact
User consent
STOP/HELP keyword usage
Message frequency disclosure
Data charges warning
Privacy assurances
Full compliance with TCPA and CTIA